Little Angels Day Nursery

When your child starts they will have their own keyworker. They will help your child settle in and be responsible for observing and recording their development. Settling in can be a gradual process over a period of time before the actual start date. You will receive a New Parent Pack which will give you full information about what to bring and what to expect, and will be invited to come in for a short induction and to meet staff before your start date.

There is a no-smoking policy that starts when you enter the main gate.

The majority of staff are trained in first aid procedures and hold three-year certificates.

A child who is unwell may pose a health risk to other children and adults and will not be able to cope with the nursery day. If a child falls ill during the day, we will contact you. We are fully aware of our responsibility to working parents, and try and achieve a balance between your needs, those of your child, and those of the other children, staff, and visitors to the nursery.

We are only able to give medication to a child with your written permission. We will ask you to sign a slip, giving details about dosage and frequency. Please remember to take medicine home at the end of each session.

If your child has an accident at nursery, we will contact you immediately.

A two-course lunch is prepared and cooked on the premises. Much care is given to providing a balanced and nourishing diet. We cater for vegetarian and other special diets. Babies' food is liquidised. Snacks consist of fresh fruit, savoury or plain biscuits, and at tea-time the children have a selection of sandwiches, fresh fruit and salad vegetables. If you wish your child to avoid sugary foods, please just let us know.

Please bring at least one complete change of clothing to keep on their peg (a named bag is provided). If potty training, a named potty is required. If your child still has formula milk, please bring ready-prepared in named bottles.

For the summer months, we also need you to provide a sun hat and sun cream. Please do not let your child bring sweets, crisps, money or anything of value to the nursery. They are welcome to bring any special toy or comforter, especially when settling in.

Please make sure that any jewellery worn is safe for the child and will not come loose. The nursery cannot accept responsibility for any item of jewellery that is lost or damaged.

Please dress your child comfortably and sensibly - for example, in pull-down joggers when potty training. Although we use aprons and washable paints and glue, it should be noted that some fabrics may stain.

We work in partnership with you when your child reaches this stage. As a general rule, it is better to avoid potty training just before your child starts nursery. In the excitement of a new environment, accidents are common. In the interests of hygiene, we reserve the right to ask you to keep your child in a nappy until they are reasonably reliable. We only provide nappies in the Nursery - please bring in a named supply for your child in the Pre-School.

It is very important to let us know in advance if someone else will be collecting your child. If you are going to be late, please make every effort to arrange for someone else to collect your child on time, and let us know. There are penalty fees for late collections, see below.

Children are introduced to the Pre-School gradually from about age 22 months. We aim to transfer children from the Nursery to Pre-School the week following their second birthday. If the Pre-School is very full, there may be a delay of up to two weeks.

A completed registration form and one-off £30 registration fee per family is required to join the waiting list.

We will contact you if a place becomes available. In the meantime, you are welcome to telephone to check on how the waiting list is progressing.

If we have not been able to confirm a start date by your required time, please let us know if you wish to remain on the waiting list. If we do not hear from you we will assume that you have found a place elsewhere and remove your name.

Please note that once a start date has been agreed, fees become payable from this date even if there is a delay on your part in starting.

A minimum of two sessions a week is suggested to aid the settling-in process.

A deposit of two week's fees is payable once a place has been confirmed. This is non-refundable if you do not start unless four weeks written notice has been given. It will be credited against fees once you start.

We do not normally take temporary bookings because of the possible disruption to the child.

All fees are payable on the first day of the week that the child attends, unless by written arrangement. You may pay for several weeks in advance, or by standing order (payable monthly at the beginning of the month). Please ask for a form.

Please note that your weekly fee is payable in full whether or not your child attends, and whether or not a Bank Holiday falls during the week.

There is a small penalty charge for fees not paid by the Friday of each week, and each subsequent week, unless you have not been to the nursery because your child has been ill.

There is a £10 charge for cheques returned to us by the bank unpaid, and for refunds that need to be made on standing orders (unless due to nursery error).

Bringing or collecting your child outside of the normal session hours for which they are registered carries a penalty of £6 per quarter (or part-quarter) hour. Please note that the doors are locked at 6 p.m. on the dot!

Extra sessions or hours may be available at short notice. These will be charged at the session or hourly rate and added on to your usual weekly fee.

Permanent changes to sessions must be confirmed with the Manager. Please note that if you are reducing the number of sessions, four week's notice in writing is required.

Extra one-off sessions may be available, depending on the availability of places. Please ask. These will be charged at the prevailing session rate.

Fees are reviewed annually, and there may be an increase.

The notice period is four weeks and must be in writing. (This also applies where the number of sessions is being reduced, see above)

We believe in equality of opportunity for all. Our aim is to ensure that all children fulfil their potential by offering a flexible system of learning, teaching and resourcing that removes barriers to full participation.

We recognise that children have a right to have any special educational needs identified and addressed, and that these children require the same access to a broad and balanced range of play opportunities as their peers.

A positive equal values policy is demonstrated and reinforced by all staff at all times.

Resources are chosen to give a balanced view of the world and an appreciation of the rich diversity of our multi-racial society. This will be reflected in our environment.

Because we value diversity and meet a wide range of needs, the achievements of all our children will be enhanced

From the Uxbridge Road: Turn into Northfields Avenue at the junction with Drayton Green Road (where West Ealing main line train station is situated). Dudley Gardens is the third turning on the left (after Mattock Lane and Occupation Road).

Travelling from Northfields tube station: Turn right out of the station and continue down Northfields Avenue until you come to Dudley Gardens on the right (after Kingsdown Methodist Church).

Once you have entered Dudley Gardens, we are immediately on the right at the end of a small access road. Please do not bring your car down the access road. Parking is available in Dudley Gardens or nearby Glenfield Road, but do beware of the parking restrictions at the junction with Northfields Avenue.